I am a 64 year old female born with a Cleft lip and Cleft Palate. I just had surgery by Dr. Joseph Williams and he did a fantastic job. He has an excellent bedside Manner, his staff is awesome and my only complaint I have is I didn’t find him sooner. But now that I know him I will continue to use him.

Lai Lai LainaBaina

September 21, 2023

Overall great experience. I've been coming here for a few years so I already know it will be a long wait. If you have little ones, bring activities to keep them busy. Dr. Williams and his staff are very pleasant and accommodating.

Rachel Pate

April 24, 2023

Dr Williams is a very caring and knowledgeable surgeon. I wouldn't go to anyone else.

Mel Hare

August 30, 2022

Relatable; knowledgeable; humble; patient Six years ago, w/o any advance knowledge, my baby was born needing lifesaving surgery. I was stuck in the hospital, having just had a complicated birth, whilst my child was taken to CHOA. I never got to hold, smell, kiss or touch him, though I did see him, encased. Day 1, post birth: The original surgeon assigned, lacked professionalism and refused to make time to speak with me about my then 1 day old NICU baby, that they’d soon be operating on. Naturally, I refused to have him near my baby and requested another surgeon. All from my hospital bed. Away from my baby, dosed and remarkably ill. That’s where Dr. Williams comes in. I’m not downplaying anyone’s experience, but speaking of mine only, Dr. Williams related to the situation; heard my anxiety, felt my pain and really helped reduce my worries. All over the phone, y’all. Day 2, post birth: I left the hospital (AMA), determined to officially meet my baby and Dr. Williams. When I arrived, and met Dr. Williams, his eyes were the “x” that marked the physical spot of authenticity I had felt over the phone. Something about the way he looked in my eyes, held my hand, told me that he had my little guy, that he was going to take care of him…you never really know, what that greater than you, has planned; officially ignorant and helpless to the grand plan…I didn’t really know for certain that my baby was going to survive, but Dr. Williams helped me maintain hope based on the aforementioned. I could tell he genuinely wanted to help this baby, that just so happened to be mine. He confirms that surgery will take place tomorrow. I’m reluctant, but ready. Day 3, post birth: I’m shaking. I kiss my 3 day old son, I tell him how much I love him. I ferociously and painfully look at Dr. Williams, he looks at me; calmly, warmly. He reassures me. His team reassures me. I back out the room. My husband leads what’s left of me to a waiting area. We wait It’s 1 hour and 47 minutes later. Dr. Williams enters the waiting room: I’m sure something preceded these words, but this is all I heard “…the surgery went very well, they’ll be bringing him up to you soon, Mom.” I thank Dr. Williams. Then I thank him again, and several times more. Day 2,372 (6 years), post surgery: I’m nervous. A followup, likely inclusive of another procedure/surgery is required. I take him back to Dr. Williams. I go through all the emotions associated with revisiting. I see Dr. Williams and show him, with such pride, my little guy that he helped to survive; to thrive. Would you believe, Dr. Williams had the audacity to be modest? I was quick to call him on it because, we’ll, that’s just unacceptable. Day 2,419, post followup: Dr. Williams and his team do it again. They perform the surgery. It’s successful. They helped to improve my child’s quality of life and thus mine. A g a i n. I don’t think a perfect doctor exists, but one that treats their profession as part of their being, that prides themselves on being relatable, knowledgeable, humble and patient, is as close as it gets. So again, I thank you, Dr. Williams and your team. Thank you, on behalf of us all, for continuing what you do.

Essie Bea

July 2, 2022

I had a nasal surgery done in 2006. I came out of that surgery with my nose completely turned, crooked nostrils. It was concerning but I was told that it would take time for the nose to heal. Possibly a year. Over time, my nose never healed. My breathing got worse. I have a hole in my septum. My review is a bit late but just a warning for adults who have a deviated septum. He made mine way, way worse than before. I don't even like facing people in public because of the obvious asymmetrical nostrils. No stars is more like it.

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